Saturday, October 30, 2010

Talk Kock!

Farking Useless Broadband Again!

Yesterday an a******e spoke of penetration.
No, not penetration of the famous Anwar case but the 'k***k' talk about how good our broadband is, have been, or even going to be. To us here in Klang, it is getting boring to hear about such 'k***k' talk!

I recall our experience with TMNut on how they accepted our application to upgrade to the 'fantasyland' of 4Mb plan. They took our money (auto debit) for four months while we get a dead phone line. Knowing full that my home CANNOT support 4Mb technically even I live less than one mile from their only exchange at Jalan Meru.
After a tussle with the folks from their HQ in Jalan Pantai and with the help of the Malaysian Consumer Complaint Centre, I got back my phone line, and the refund (4 months of paying for 4Mb!). And still surfing at 360Kpbs but paying for the 1Mbps!!!!This was in 2008.

3 weeks ago, we got a call from a sweet young thing.

She was from the Tele Marketing section of the ever great, TMNut. She spoke about upgrading our line to 4Mb (again). She confirms that technically, our address can support 4Mb. There is a special promotion ongoing and the so called "Blockbuster" deal is on offer for only RM140 per month. My wifey says ok.
So it was an ok deal and a technician would call us within 3 days.
Today, is already 3 weeks and NO one called us. Nada.
My wifey then called them instead and guess what?

Sorry ma'am, you area CANNOT support 4Mb! So the case is closed.

If we did not call to find out, just how the f***k do we know that NO one is coming over?

In the first place, why didn't the Telemarketing section of TMNut check first before calling us to offer the damn "Blockbuster" deal?
What the f***k is all this bullshit-talk about how great our broadband is or the new "Uni****k" WiFi can do? We can now honestly feel how Anwar felt about his sodomy court case because what we are going thru is getting a great f***k from behind with the ever great aim of TMNut's super penetration!

Hey sweet young thing, go tell your 'supervisor' to go back to school and learn NOT from the text books but from real people with real feelings. That would be your customers.
S***w you deep, deep,TMNut!

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