Poor Service: Are they not proud to have a job?
Dropped by the Bukit Rajah Shopping complex here in Klang.
Wanted to buy three items on my shopping list.
One of the item was:
A book entitled: "SW radio listening for Dummies"
Walked into MPH.
We have shopped here before, but it was since....'transformed'.
"Excuse me ma'am, where can I find books for Dummies?"
"Err...yes, behind there, near the 'Teen Reading' section"
"OK thanks,.. I'll go look"
After 3 minutes of searching, I went back to the counter.
"Ma'am, I can't find it..."
She turned into a sourpuss and left her counter grudgingly.
I followed her.
I too was looking for the familiar yellow and black book.
"Sold out!" she said.
"Huh? What sold out?"
"The book,...all sold out!"
Duh!!!!! This truly is a bookshop for Dummies.
Are they not proud to have a job? Why can't they give service with a smile? It looks like we, the customers are bugging them and wish that we disappear quick, quick!